Please read our terms and conditions regarding table reservations, online ordering, cancellations, and restaurant service at The Mughal Knight.
Clause 1
Reservation
1. Confirmation: Your reservation is not confirmed until you receive a confirmation via email or text message from us.
2. Arrival Window: We kindly ask that you arrive on time for your reservation or call us if delayed. We allow a 15-minute grace period, after which your table may be released.
3. Table Time Limit: On Fridays, Saturdays and special occasions- all tables are subject to a 1 hour 45 minute time limit, to allow us to accommodate all our upcoming guests. This time limit can sometimes be extended with prior arrangements with the restaurant.
4. BYOB Policy: We operate a Bring Your Own Alcohol policy. Please note that bringing your own soft drinks is not permitted as we serve these in the restaurant. We reserve the right to refuse outside soft drinks or charge a fee for soft drinks not bought from the restaurant
Clause 2
Takeaway
1. Collection & Delivery Times: All collection and delivery times stated are estimates only and not a guarantee. Collection and delivery times may vary during busy periods and on situations beyond our control. Every effort will be given to communicate the delay with customers, however this is not guaranteed.
2. Delivery Area: We kindly ask you to select the correct delivery area from the dropdown menu. We cannot be held responsible for any delay or failure to deliver if an incorrect delivery area is chosen.
Please note that selecting an incorrect area may result in your food travelling for a longer time and it may not arrive hot, and we will not be held responsible for this. If the wrong area is selected and there is a difference in delivery charge, or the driver has to travel an additional distance, the additional delivery charge will be payable by the customer.
3. Allergies: It is the customer's responsibility to inform us of any allergies or dietary requirements before placing an order.
Questions About Our Policies?
If you require clarification on dietary requirements, large group bookings, or payment terms, our team is always happy to assist.